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Privacy Policy

Last Updated: January 2026

1. Introduction

ProvaSlim Official ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website en-us-provaslim.com and purchase our products.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, and mailing address
• Payment Information: Credit card details (processed securely through third-party payment processors)
• Order Information: Product selections, quantities, and delivery preferences
• Communication: Messages, inquiries, and feedback you send us

2.2 Information Collected Automatically

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on site, links clicked
• Cookies: Small files stored on your device to enhance user experience
• Analytics: Data collected through Google Analytics and similar tools

2.3 Information from Third Parties

We may receive information from payment processors, shipping partners, and analytics providers.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send you order confirmations and shipping updates
• Respond to your inquiries and customer service requests
• Improve our website and services
• Send marketing communications (with your consent)
• Prevent fraud and ensure security
• Comply with legal obligations
• Conduct research and analytics

4. How We Share Your Information

4.1 Third-Party Service Providers

We share information with third parties who assist us in operating our website and conducting our business, including:

• Payment processors (for secure credit card processing)
• Shipping and fulfillment companies
• Email service providers
• Analytics platforms

4.2 Legal Requirements

We may disclose your information if required to do so by law or when we believe in good faith that disclosure is necessary to:

• Comply with applicable laws and regulations
• Respond to legal process (subpoena, warrant, court order)
• Enforce our Terms & Conditions
• Protect the safety, rights, and property of ProvaSlim, our users, or the public

4.3 Business Transfers

If ProvaSlim is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

4.4 No Sale of Personal Data

We do NOT sell your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality
• Analytics Cookies: Help us understand user behavior
• Marketing Cookies: Used for targeted advertising (with consent)

5.2 Cookie Control

Most browsers allow you to refuse cookies or alert you when cookies are being sent. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Your Privacy Rights

6.1 California Consumer Privacy Act (CCPA)

If you are a California resident, you have the right to:

• Know what personal information is collected
• Know whether your personal information is sold or disclosed
• Say no to the sale or sharing of personal information
• Access your personal information
• Delete personal information collected from you
• Not be discriminated against for exercising your rights

6.2 General Data Protection Regulation (GDPR)

If you are located in the EU/EEA, you have rights under GDPR including:

• Right to access your data
• Right to rectify inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

6.3 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected] with "Privacy Request" in the subject line. We will verify your identity and respond within 30 days.

7. Data Security

We implement comprehensive security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-DSS compliant providers
• Regular security audits and vulnerability assessments
• Limited employee access to personal information
• Secure storage of sensitive data

Note: While we implement strong security measures, no online transmission is 100% secure. We cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your data at any time, subject to legal requirements.

9. Children's Privacy

ProvaSlim is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account.

10. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored in, and processed in the United States. By using our website, you consent to such transfer and processing.

11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to external websites. We recommend reviewing their privacy policies before providing any personal information.

12. Do Not Track

We respect Do Not Track (DNT) signals. However, not all browsers or websites support DNT protocols. Our website may continue to collect tracking information even if you have enabled DNT.

13. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our website constitutes acceptance of any changes.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Mailing Address: ProvaSlim Official, Privacy Department, USA
• Response Time: We aim to respond to all inquiries within 30 days

15. Additional Information

15.1 Marketing Communications

You can opt-out of marketing emails by clicking the "unsubscribe" link in any email or by contacting us at [email protected]. We wil